Help & Support

LiveChat and F.A.Q from the CIP Team


 The Support is available in English


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Yes , After Pay the system will send you a product to your e-mail inbox or spam/junk folder

Yes , You can use control console , and webman

To facilitate the process of communicating with our staff, just click on live chat, and we’ll be with you in minutes

Please see our office hours

or just open Ticket 

After buy the system will send you cid to your email inbox with link page show you some Problems and solutions that you may encounter

Dont worry , our cids is working fine just contact us by Live Chat will see the link in same message console id in your email

Sure, we offer to our customers 4 weeks warranty from the beginning of the date of purchase

Sure , please contact with support through open ticket or live chat

Sorry , This method of payment is not yet available.

These parts are coming from broken device’s

The product delivery email will be sent to your [EMAIL ONLY], Check Your E-mail inbox or spam/junk , Processing the order sometimes be delay with Email’s outlook/hotmail only usually​ from 1 to 10 minutes ,this is not specific issue, If you have any problem contact us by livechat system.

Credit Card ,Google Pay, If you want pay by other methods like psn cards usa you can contact us by live chat

Be sure, after purchase through the Our system will delete the product (Console ID) from the database to the archive . The products may be referred to in certain cases, such as the request of the buyer , or in cases of violation of the conditions with the payment being settled.

Unfortunately you can not do this, because in the end they are considered a digital commodity, but do not worry if you get any problem you can communicate with the support team through live chat, and you will get a reply within a few hours, with happy news.


1- by purchase page will find for this button and click it 

You will need to Click Here 

2-will show new page 

Then choose your preferred payment method

You can contact us 8am to 8pm GMT after that , you will use ticket system When we are available during working time we will respond to you immediately through the e-mail that you sent the ticket

You can use this icon 


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